Tuesday, January 26, 2010

Burger King

Burger King
Posted: 2010-01-24 by yolanda price



contaimating food

Complaint Rating:
Company information:
burger king
gateway dr.
Grand Forks, North Dakota
United States

my son and i went to burger king and order bugers, fries, and onion rings. will we were waiting for our food we saw the cook washing pans then without washing hands went over and touched hamb. patties it was bad, we didnt say anything at the time, just took our food and threw it away. dont they teach them to wash hands when handling food?

Tuesday, January 19, 2010

False advertising

False advertising

Complaint Rating:
Company information:
Burger King
United States

Whopper is advertised on outdoor banners and menu for $2.99 (breakfast). After purchasing item, noticed I was charged $3.20. The manager, Tomasa, explained in broken English that it was an old sign and basically to go away. She refused to even go outside and LOOK at the sign.

I noticed that Burger King has no way to file email complaints and I waited over 1/2 hour on a long distance call before leaving a verbal message.

This is not the first experience I've had being treated rudely by a "Manager" at Burger King. I'm done and will be blogging about my experience as well.

Tuesday, January 12, 2010

i will never go back

Complaint Rating: 0 % with 0 votes
Company information:
Burger King
Queen St Cardiff
Cardiff, South Glamorgan, Wales
United Kingdom

On the 9th January I went into the Burger King on Queen St in Cardiff, I queued up and ordered a vegetarian burger and handed the cashier the money. He said it would be a few minutes so I went and waited at the side, twenty minutes later my burger still hadn't been given to me so I went up and asked where it was. Their response was to deny that I had ever ordered a vegetarian burger, the manager came over and backed up his staff who were lying and said that I wouldn't be getting one! I consequently took down the guys names, krashina and dino and left, I will never be going back!

Tuesday, January 5, 2010

When Hungry Jack's is good, it's delicious; but when it is bad, it's enough to turn your bowels to water. Recently, I have had poor quality meals delived to me on two occasions:

The first time was in november-december 2008, I went to Hungry Jack's Loganholme, and it was close to closing time. I asked the staff if they were still serving, they said 'yes', and proceeded to take my order - a whopper value meal. When I got home I opened the burger to check - as I always do - if it was edible, and as I ordered: it was not edible; the patty was cold, undercooked, and looked as if it had been taken off the floor. In addition to this, there was hardly any lettuce, and what lettuce there was looked like something that belonged in the trash: brown and disgusting; the 2 pieces of tomato were soggy, sad looking things, which again, looked like they belonged in the trash. On top of all this the burger smelled BAD. If I had eaten this thing, i would have been ill for sure. If the staff didn't want to make me a burger worth eating, they shouldn't have bothered!
The second time I received a substandard meal was on Tuesday the 17th of February, at 9am. I was at Tugun, and spied a Hungry Jack's store and decided they 'deserved another try', so i entered and proceeded to place my order - a whopper value meal. i received my meal in a timely fashion, but again, the burger was crap. This time the salad on the burger seemed to be edible, but the patty was a foul, diseased, undercooked, and smelly thing - it had these discoloured pustules on it, which, of course, turned my stomach: i promptly launched that burger out of my car window. Honestly, that patty looked as if had been festering in a corner somewhere for X days. I don't know why this happens to me; i am always courteous to the staff, as i know what it's like to work in customer service. i'm not complaining in order to get a 'free' meal or anything. Truth be told, i won't be eating there - or anywhere else - again. Hungry Jack's has put me off fast food, probably indefinetly.